Returns & Exchanges
At Alain Dupetit, we want you to be completely satisfied with your purchase. If your suit or accessory doesn't fit perfectly, you can return or exchange any unworn, unwashed items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment remains in its original, sellable condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new exchange size within 5-7 business days.